Outbound Workflow Notifications and Expiration Reminders

INKY introduces Expiration Reminders to the Outbound Workflow, ensuring approvals are completed on time with customizable reminder intervals.

Expiration Reminders in Outbound Workflow

INKY's Outbound Workflow includes notifications for messages held for review. Approval expirations can be set to 1, 2, 3, 5, 7, 14, 30, or 60 days, depending on the rule. However, longer approval periods carry the risk that the original approver might not act in time. To address this, we've introduced Expiration Reminders.

You can configure Expiration Reminders through the cog settings icon under the “Edit Rule” options. Simply select “Add Reminder” to set up the desired notifications. You can schedule up to two reminders with different intervals. For example, in the screenshot below, the 2 days and 4 hours option ensures the approver is notified 2 days and 4 hours before the original message's expiration.